Shipping and Return Policy
At Dottie Dimples, we aim for a smooth shopping experience.
Shipping Information:
Processing Time: Orders are processed in 3-5 business days. A confirmation email will be sent once shipped.
Shipping Rates: Standard rates apply based on weight and destination. Expedited options are available for an extra fee.
Delivery Time: Standard shipping takes 5-7 business days in the U.S., though times may vary during peak seasons.
International Shipping: Available, but fees and delivery times vary based on destination.
Return Policy:
Returns: If unsatisfied, request a return within 30 days of delivery. Items must be unused, in original packaging, and free from stains or odors.
How to Return: Contact customer service via email for a return authorization and instructions.
Refunds: Refunds processed within 7-10 business days after inspection. Original shipping costs are non-refundable.
Exchanges: No direct exchanges; please return the item and place a new order.
Contact Us:
Email:
Dottiedimples@gmail.com
For questions, reach out to our customer service team. We're here to assist you!